Posted: 13 Feb 2019

Location:

Mounier hapashy EL Hamalawy

                     Home telephone: (+ 202) 22804555

               Mobile : 01111180470 / 01005705054

  E – mail :[email protected]

personal information 

  Date of Birth      : 12/9/1979.

   Gender               : Male.

  Nationality         : Egyptian.

  Marital Status    : Married.

  Army Status        : Exempt.

 Driving license   :Valid.

   Work Experience

Company:    (AFAKY. Information technology ERP System)

Starting Jan  2017 until present                                    Country: Saudi Arabia - Cairo/Egypt     

Business Unit: ERP System software.          Department: Marketing Director and Sales Manager.                                      

Job Responsibility:

*Provide daily and weekly reports to the Board Member by Email.

* Following up the role to all staff in my department.

* Responsible for opening new marketing channels & develop a list ofpotentialcustomers.

*Determine client’s needs & convince them to by our products.

*Meet with new clients and increase our customer reach.

*Give online demonstration to clients in order to handle objections and convince them to buy.

*Mange growth of new business by transitioning them to be loyal customer.

Company:    (ZERO TECH. IT Solution and Security Systems)

Starting April 2013 until  Dec 2016                                    Country: Cairo/Egypt     

   Business Unit: General Trading.            Department: Sales & Marketing Manager.                                       

Job Responsibility:

*Provide daily and weekly reports to the Board Member by Email.

* Following up the role to all staff in my department.

* Responsible for opening new marketing channels & develop a list ofpotentialcustomers.

*Determine client’s needs & convince them to by our products.

*Meet with new clients and increase our customer reach.

*Give online demonstration to clients in order to handle objections and convince them to buy.

*Mange growth of new business by transitioning them to be loyal customer.              

Company: (EL Shaya Group for Trading & Agencies)Starting April 2007 until March 2013                                                             Country: Kuwait - Cairo/Egypt             

Business Unit: General Trading.               Department: Assistant to sales Department.

Job Responsibility:

*providing agility and service-oriented customer experience to all customer

*Driving and generating sales through my Team and Department.

*Developing and coaching my team to achieve sales target.

*Assigns employs to specific duties.

*Responsible for meeting all budgetary items.

Company: (al SWDI GROUP )Starting January 2003 until March 2007   

   Business Unit: call center       Department: Supervisor Customer Specialist.

Job Responsibility:

*Maintaining the highest standard of call center processes.

*handling and sure following all customers complain.

*providing relevant information in reports to customer cure manager.

Company: (AL Shark Insurance Company)Starting May 2001 until February 2003    

  Business Unit: Life & General Insurance.         Department: agent insurance.

*Determine client’s needs & convince them to by.

*Develops relationships with new and existing customers and Provides information to maximize sales volume

  Skills

ý  Arabic    : Excellent     (Mother Tong).

ý  English  : very good   (Spoken & written).

ý  Good command of Microsoft office Application.

ý  Excellent communication and interpersonal skills.

ý  Ability to multi task and work independently in fast paced environment.

ý  Ability to deliver presentation or training using acceptable methods.

ý  Give online demonstration to clients in order to handle objections and convince customer to buy.

ý  Confidence in presenting information to groups of people.

Education

* High Institute Communications and Information Systemswireless                       ( IT Technician April 2001) from the Ministry of communication & information.

* Mini (MBA) Arab Council Higher Studies & Scientific Research

*International License to work on Bored Ships & Aircraft.

COURSES

• Role in (Human Resources Management)Administrative Development.


• Role in (Business Analysis & Communication Skills & Management your time).


• Role in Computer languages from (Studies Institute Guilty Heliopolis).


• Microsoft Dynamic CRM 2011 -100 Hours


• MOS 2010 (Microsoft Office Specialist 2010) 130 Hours  


• Win XP- Office 2003 – Internet – IT     60 Hours  

Other Skills:

• Basic selling skills.


• Strong Analytical Skills.


• Ability to Deal with Stressful Situations.


• Troubleshooting and problem solving skills.


• Strong Communication and Negotiation skills.


• Ability to Development andTraining usingthe latestmethods.


• Develops relationships with new and existing customers and Provides information to maximize sales volume.


• Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business.

Phone No: 002 01111180470

Apply Email: -

Apply URL: -