Customer Service And Online Sales Manager:

Posted: 18 Jun 2020

Location: Kuwait

Vacancy for : Customer Service and Online Sales Manager:

Key requirements:
Delivering a comprehensive service to inquiring customers
Possibly delegating certain customer inquiries to specific teams
Managing a large number of incoming calls and emails
Managing customers’ queries and complaints in the most convenient manner to the customers.
Keeping a record of customer interaction and details of actions taken
Communicating with internal teams to discuss targets with customers
Generating sales leads, building sustainable relationships where necessary
Monitor the online day to day activities.
Checks all sites over all performance.
Establish an online sales department.
Establish working on customers in Kuwait and outside Kuwait
need great attention to detail to spot trends and important information in data and statistics, and to find areas where improvements could be made to maximize sales
utilize knowledge of data and market trends to develop strategies, which requires good analytical skills.
Use online portals of sales like Talabat, deliveroo etc to study and analyse how to attract the customer with the product.

send CV's to and in the subject line mention the name of the position " Customer Service and Online Sales Manager"

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