Delivery & Call Center Manager

Posted: 01 Jul 2020

Location: kuwait


In Kuwait 🇰🇼

We are looking to hire:

“Delivery & Call Center Manager”

▪️Duties and Responsibilities:
• Review customer orders and plan and coordinate delivery activities
• Build positive and productive working relationships with customers for business growth.
• Analyze and troubleshoot delivery issues in a timely fashion.
• Manage a delivery team to ensure timely and accurate customer deliveries.
• Ensure that team maintains high level of competence and operational excellence.
• Evaluate the performance of team members and determine training needs.
• Analyze customer orders, set delivery priorities and make schedule adjustments to meet timely delivery.
• Develop process improvements to achieve cost effectiveness and time saving.
• Develop scope and budget for delivery projects
• Report delivery status to customers and develop required delivery documentations.

▪️Competencies and Skills Required:
• Good leadership skills.
• Excellent interpersonal and communication skills.
• Good problem-solving and analytical skills.
• Detail oriented and diligent.
• Entrepreneurial by nature with a strong sense of ownership.
• Excellent knowledge of Microsoft and computer applications.
• Minimum 5 years in the position.
• Kuwait Residents Only

▪️Send Your Resumes.


Phone No: -

Apply Email: [email protected]

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